75%
>75% user activation rate through personalized self-service journeys
- Reduced manual processing
- Higher engagement and trust through relevant, real-time financial insights
- Positions the pension fund as a modern, data-driven partner in long-term financial wellbeing
The challenge
How can a pension fund offer end-users engaging, intuitive digital tools that activate interest and deliver a holistic view of financial wellbeing - while streamlining internal processes and driving digital transformation?
How vlot is used
By integrating vlot’s self-service modules into its digital ecosystem, the pension fund empowers users to independently assess their risk, retirement, and mortgage situation - anytime, anywhere.
The results



«vlot enabled us to put financial wellbeing directly into the hands of our members. The intuitive self-service tools not only increased engagement but also gave us valuable, structured insights to better support our clients. It’s a key step in our digital transformation journey—smart, scalable, and fully aligned with our mission as a pension provider.»
Jan Mous / Product manager
More case studies
- «vlot has completely changed the way we work with clients. What used to take hours can now be done in minutes — with far more precision. The platform helps us identify real gaps in coverage and retirement planning, making every conversation relevant and value-adding. It's not just a digital tool»Go to case
- «vlot supported the implementation of a state-of-the-art digital omnichannel solution, enabling customers to engage through the most suitable channels while enhancing the efficiency of the advisory experience through advanced digital capabilities. Moreover, they are a highly professional and enjoyable team to collaborate with.»Go to case
- «vlot enables us to seamlessly integrate an essential analysis of our clients' financial and pension situation into our advisory process. This allows us to fulfill our responsibility to deliver the best possible support for their financial wellbeing and protection, particularly in the context of our tax advisory services.»Go to case
- «For the first time, vlot's pension dashboard enables insured persons to generate a clear and comprehensive overview of all pension pillars for themselves and their entire family – including recommendations for action! This is an important step toward empowering insured persons.»Go to case