Servisa x vlot

Transforming pension fund engagementwith intuitive tools

The challenge

How can a pension fund offer end-users engaging, intuitive digital tools that activate interest and deliver a holistic view of financial wellbeing - while streamlining internal processes and driving digital transformation?

How vlot is used

By integrating vlot’s self-service modules into its digital ecosystem, the pension fund empowers users to independently assess their risk, retirement, and mortgage situation - anytime, anywhere.

The results

  • 75%

    >75% user activation rate through personalized self-service journeys

  • Reduced manual processing
  • Higher engagement and trust through relevant, real-time financial insights
  • Positions the pension fund as a modern, data-driven partner in long-term financial wellbeing

«vlot enabled us to put financial wellbeing directly into the hands of our members. The intuitive self-service tools not only increased engagement but also gave us valuable, structured insights to better support our clients. It’s a key step in our digital transformation journey—smart, scalable, and fully aligned with our mission as a pension provider.»

Jan Mous / Product manager

More case studies